SEMO Helpdesk Hours over Christmas Period

Affected Period

Status
Closed

Category
Customer Service

Run type

Created
11/12/2023 11:27

Last Updated
11/12/2023 11:37

Dear Market Participant,

The SEMO Helpdesk will be unavailable from 17:00 on Friday, 22nd December 2023 up to 09:00 on Tuesday, 02nd January 2024 except for the 28th and 29th December 2023.  This includes info@sem-o.com and non-urgent phone lines.

Wednesday, 27th December 2023, we will be available to take urgent calls on 1800 726 772. Please see below the relevant contact details should you have a Limited Communication Failure Issue:

The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.

Kind regards,

SEMO Team