Message

Affected Period

Status
Closed

Category
SEMOpx

Run type

Created
11/12/2023 11:39

Last Updated
11/12/2023 11:48

Dear Member,

SEMOpx will remain available 24/7 for Urgent Operational Issues relating to the DAM/IDM, including ETS/M7 Availability, Connectivity issues, Password Resets etc.

Urgent Operational issues:

• Email:  marketops@ops.semopx.com
• ROI: 1800 283 010 (select option 1 or 2)
• NI:  0800 008 3010
• International: +353 1 668 8183

The SEMOpx Helpdesk will be unavailable from 17:00 on Friday, 22nd December 2023 up to 09:00 on Tuesday, 02nd January 2024 except for the 28th and 29th December 2023. This includes info@semopx.com and non-urgent phone lines. Wednesday, 27th December 2023, we will be available to take urgent calls on 1800 283 010 and select option 3.

For a detailed breakdown of queries with the correct point of contacts please refer to SEMOpx Contacts

Kind regards,

SEMOpx Team