Enduring Communication Channels: Effective from Monday 1st October 2018

Affected Period
01/10/2018

Status
Closed

Category
Customer Service

Run Type

Created

Last Updated

                        

Dear Participant,

From Monday the 1st of October 2018 the Front Office Registration team are switching to the enduring Communication Channels. 

Please see the details below and use these to progress registrations or deregistration’s in the applicable market.

Market

Email

Phone* (applicable for all options)

Balancing Market

balancingmarketregistration@sem-o.com

Republic of Ireland: 1800 726 772

Northern Ireland: 0800 072 6772

International:  +353 1 237 0584

Capacity Market

capacitymarketregistration@sem-o.com

   Republic of Ireland: 1800 726 772

   Northern Ireland: 0800 072 6772

   International:  +353 1 237 0584

SEMOpx

registration@semopx.com

  Republic of Ireland: 1800 283 010

  Northern Ireland: 0800 008 3010

  International:  +353 1 668 8183

  (Select option 3)

Please note registration processes that are in progress with Front Office Registration, will be moved to the communication channels above.

The I-SEMRegistration email address will be monitored for a short period to ensure that any communication from customers is not missed. The email will be deactivated after Friday 5th October

Kind regards

Front Office -  Registration