SEMO Helpdesk Hours over Christmas Period
Affected Period
Status
Open
Category
Customer Service
Run Type
Created
Last Updated
Dear Market Participant,
The SEMO Market Helpdesk will be unavailable from 14:00 on the 24th of December 2019 until 09:00 2nd of January 2020 with the exception of the 30th and 31st of December 2019. This includes info@sem-o.com and non-urgent phone lines.
Please see below the relevant contact details should you have a Limited Communication Failure Operational Issue:
The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.
Phone: +44 (0) 28 90 707415
Email: LCF@sem-o.com
The last 9:30am Participant Call will be on the 23rd December 2019 and they will recommence on the 6th of January 2020.
Kind regards,
SEMO Front Office