SEMO Helpdesk Hours over Christmas Period

Affected Period

Status
Closed

Category
Customer Service

Run Type
N/A

Created
07/12/2022 13:18

Last Updated
06/02/2025 09:08

Message update 07/12/2022;

Dear Market Participant,

The SEMO Market Helpdesk will be unavailable from 17:00 on 23rd December 2022 up to 09:00 on 03rd January 2023 except for the 29th and 30th December 2022. This includes info@sem-o.com and non-urgent phone lines.

Please see below the relevant contact details should you have a Limited Communication Failure Operational Issue:

The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.
Phone: +44 (0) 28 90 707415
Email: LCF@sem-o.com

Kind regards,

SEMO Team