SEMO Helpdesk Hours over Christmas Period
Affected Period
Status
Closed
Category
Customer Service
Run Type
Created
Last Updated
Dear Market Participant,
The SEMO Helpdesk will be unavailable from 17:00 on Friday, 22nd December 2023 up to 09:00 on Tuesday, 02nd January 2024 except for the 28th and 29th December 2023. This includes info@sem-o.com and non-urgent phone lines.
Wednesday, 27th December 2023, we will be available to take urgent calls on 1800 726 772. Please see below the relevant contact details should you have a Limited Communication Failure Issue:
The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.
- Phone: +44 (0)28 90 707415.
- Email: LCF@sem-o.com
Kind regards,
SEMO Team