SEMO Helpdesk over Easter

Affected Period

Status
Closed

Category
Balancing

Run Type

Created
14/04/2025 10:10

Last Updated
14/04/2025 11:05

Dear Market Participant,

The SEMO Helpdesk will be unavailable on Friday, 18th of April and Monday, 21st of April 2025 due to Easter.  

We will be available to take urgent calls on 1800 726 772 on Friday, 18th of April. Non-urgent operational queries can be submitted to the SEMO Helpdesk info@sem-o.com however these will be addressed from Tuesday, 22nd of April 2025.

Please see below the relevant contact details should you have a Limited Communication Failure Operational Issue:

The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.

Phone:   +44 (0)28 90 707415.

Email: LCF@sem-o.com

Kind regards,

SEMO Team