SEMO Helpdesk Hours over Christmas Period
Affected Period
Status
Closed
Category
Balancing
Run Type
Created
Last Updated
Dear Market Participant,
The SEMO Helpdesk will be unavailable from 17:00 on Tuesday, 24th December 2024 up to 09:00 on Thursday, 02nd January 2025 except for the 30th and 31st December 2024. This includes info@sem-o.com and non-urgent phone lines.
Friday, 27th December 2024, we will be available to take urgent calls on 1800 726 772. Please see below the relevant contact details should you have a Limited Communication Failure Issue.
The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.
Phone: +44 (0)28 90 707415.
Email: LCF@sem-o.com
Kind regards,
SEMO Team